Privacy Policy

Last updated: February 20, 2026

At Hostgrid (“we,” “our,” or “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in other ways. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect two types of information:

1.1 Personal Information

When you sign up for our service or interact with our platform, we may collect personal information that you provide to us, such as:

  • Name
  • Email address
  • Billing information (for paid plans)
  • Domain information (e.g., domains you connect)
  • Upstream details (e.g., linked apps or websites)

1.2 Usage Information

We automatically collect certain information when you visit our website or use our services. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time spent on the website
  • Referring URL

This data helps us improve our services and provide a better user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To communicate with you, including sending service-related updates, promotional emails, and support messages
  • To improve our website and services
  • To process payments for our paid plans
  • To comply with legal obligations

We will never sell or rent your personal data to third parties.

3. Data Sharing and Disclosure

We may share your personal information with third parties in the following situations:

  • Service Providers: We may employ third-party companies and individuals to perform services on our behalf, such as payment processing, email delivery, or hosting. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as a subpoena or government investigation.

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

4. Data Security

We take the security of your data seriously and implement reasonable measures to protect it from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to legal limitations.
  • Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Opt-out of Marketing: You can unsubscribe from promotional emails by following the unsubscribe link in the email or contacting us directly.

To exercise these rights, please contact us at hello@hostgrid.dev.

6. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. International Data Transfers

If you are located outside of the United States, please note that your information may be transferred to and stored in the United States. By using our services, you consent to the transfer of your information to the United States, where data protection laws may differ from those in your country.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your usage of our site.

You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our site.

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of those external sites. We encourage you to read the privacy policies of any linked websites.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the “Last updated” date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: